Refund Policy

At The Muse Studio, we strive to provide high-quality digital downloadable products that inspire and empower our customers. Due to the nature of our products, which are intangible and delivered digitally, we have a strict refund policy in place.

Refund Eligibility:

All sales of digital downloadable products from The Muse Studio are final and non-refundable. Once a purchase is made and the product is delivered, we cannot issue refunds, exchanges, or cancellations, except in the following circumstances:

1. Duplicate Purchase: If you accidentally purchase the same digital product multiple times, please contact us immediately for assistance. We will investigate the duplicate purchase and issue a refund for the additional purchase(s) if deemed necessary.

2. Technical Issues: If you encounter technical difficulties that prevent you from accessing or downloading your purchased product(s), please contact our customer support team for assistance by visiting our Contact us page. We will work to resolve the issue promptly and ensure that you receive the product(s) you have purchased.

Contact Us:

If you believe you are eligible for a refund based on the criteria outlined above, please contact us by visiting our Contact Us page with your order details and a brief explanation of the issue. We will review your request and respond to you as soon as possible.

Policy Changes:

We reserve the right to modify or update our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page. We encourage you to review this refund policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us. We are here to assist you and ensure that your experience with The Muse Studio is positive and enjoyable.

This refund policy was last updated on 21-03-2024.